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In 2017 a Behind the Meter Working Group, of which the Clean Energy Council is a member organisation, was established to develop a draft code of practice for the industry in relation to behind the meter products (such as solar, battery energy storage systems, electric vehicle charging products, energy management systems and software, and other emerging products and services for homes and businesses).

The industry is growing at an impressive rate, but we need to make sure that we do the right thing by current and future customers. They should feel confident to make well informed decisions about behind the meter (BTM) products and seek out a trustworthy provider.

Together, the member organisations of the BTM Working Group, which consists of the Australian Energy Council, Clean Energy Council, Consumer Action Law Centre, Energy Consumers Australia, Energy Networks Australia, Public Interest Advocacy Centre, Renew and the Smart Energy Council have drafted a code reflective of the needs of the broad industry. The draft code is a starting point and not a final endorsement. We cannot finalise it without feedback from the wider industry and its networks.

You can download the draft code of practice and a briefing pack explaining how the code was developed below.

Submit your feedback

You are invited to submit feedback on the draft code. Please submit feedback to [email protected] by Wednesday 6 February 2019.