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Compliance Officer

Clean Energy Council

Closing date 13 June 2022

Apply via email

[email protected]

Employment Type

Full Time

Seniority Level



About us

The Clean Energy Council is the peak body for the renewable energy and energy storage industry in Australia. We represent and work with hundreds of leading businesses operating in solar, wind, hydro, bioenergy, energy storage, hydrogen and emerging technologies along with thousands of solar and battery storage installers and Approved Solar Retailers.

Our values

At the CEC it is important we live our values of Integrity, Collaboration, Leadership, People Focused and Service Excellence every day in the way we work.

About the role

We are looking for a Compliance Officer to join our dynamic team! This role would suit someone who has 2 years or more of experience in a compliance, enforcement, or inspections role, and is looking for an opportunity to make a positive impact in the Clean Energy Industry.

The Compliance Officer works with all members of the team to provide ongoing support to the operations and maintain the integrity of the CEC’s programs. The role’s primary focus and responsibility is to assess and investigate complaints about Code signatories and CEC Accredited Installers in accordance with the compliance procedure and enforce breaches of the Code and CEC Accreditation terms & conditions.

Key objectives of this role:

  • Support the compliance and audit program in conjunction with the Senior Code of Conduct Coordinator (Compliance), which includes undertaking various audit functions and allocating sanctions according to the Code. This may include collecting data, analysis of consumer complaints, interacting with Code signatories and reporting back on findings.
  • Maintain customer, installer and company records on the CRM database and continue to review and develop systems, processes and documentation.
  • Manage compliance in several key areas across the solar accreditation scheme, including the issuing of demerit points, request for proof of competence and proof of rectification.
  • Investigate and resolve complaints in accordance with the compliance procedure ensuring outcomes are fair and transparent.
  • Support senior staff to develop effective communications and engage with stakeholders in a timely and effective way, including internal staff, Code signatories, Code Review Panel, and the industry and public more broadly.
  • Provide general support to the Compliance & Regulatory Services team as time allows.

Our ideal candidate will have:

  • Excellent verbal and written communications skills.
  • Attention to detail.
  • Able to work through an investigation process methodically and objectively.
  • Able to quickly learn new processes and adapt to a changing work environment.
  • Able to work autonomously or as part of a team.
  • Strong time management and organisational skills.
  • Excellent stakeholder management and written communication skills.
  • Proven service-oriented work ethic and an ability to handle demanding clients.
  • Good information technology skills including Microsoft Office suite and CRM e.g. Salesforce or similar.
  • Capacity to travel and conduct onsite audits across Australia.
  • Minimum of 2+ years’ experience in a compliance, enforcement, or inspections area role.
  • Understanding of the solar industry and consumer protection legislation an advantage.
  • VCE or equivalent.
  • Certificate IV in Government Investigations (Regulatory Compliance) or similar combined with relevant experience in the field of inspections is an advantage.


  • Inclusive, warm and welcoming team environment. 
  • Passionate and driven, values-based organisation.
  • Hybrid working approach .
  • Five additional paid days off pa.  
  • Investment in your professional development.
  • Dynamic and growing industry.

Diversity and inclusion

The Clean Energy Council is an equal opportunity employer and does not discriminate on the basis of race, colour, sex, age, religion, national origin, disability, marital status, personal appearance, disability, sexual orientation, gender identity or expression, family responsibilities, genetic information, or political affiliation.

The Clean Energy Council respectfully acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands and waters on which we work and live. Sovereignty has never been ceded. We acknowledge Elders, past and present, and their continuing culture and connection to Country.

Aboriginal and Torres Strait Islander peoples are welcomed and encouraged to apply for all advertised positions.

If this sounds like you, please email your cover letter and resume to Kristy Brear at [email protected]

Applications will be reviewed progressively and close on Monday 13 June 2022. Please note, only shortlisted applicants will be notified.