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Manager Network Innovation Demand


Closing date 27 June 2024

Apply Online

Employment Type

Full Time

Seniority Level


  • Hold a pivotal role in driving Ausgrid’s network & demand management innovation agenda!
  • Permanent full time | Competitive package + bonus opportunity
  • Sydney location | Flexible hybrid work model

Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes and businesses – that’s over four million Australians relying on us every day.

Our vision is simple; for our communities to have the power for a resilient, affordable net zero future. ​

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.

Your new role
As Manager Network Innovation & Demand Management, you will play a pivotal role in driving Ausgrid’s network and demand management innovation agenda, ensuring alignment with our strategic objectives and delivering value for both Ausgrid and the communities we serve. You will strategically lead a team in the delivery of network innovation and demand management solutions to enable the modernisation of Ausgrid’s network, leveraging CER and emerging technologies, to drive the business’s strategic direction. This includes industry-wide stakeholder engagement during the development and implementation phase, and following realisation of benefits of these initiatives.

Your key responsibilities will include the following:

Strategic Leadership

  • Lead the development of network and demand management innovation solutions that demonstrate value over the short and long term.
  • Provide strategic direction to a team of specialists to ensure high-quality business outcomes aligned with evolving business needs.
  • Champion the development of capabilities in options analysis, risk evaluation, and treatments for changes to business practices and network standards.

Technology Strategy Development

  • Drive the development of Ausgrid's network innovation and demand management strategy to modernise the grid and drive value for customers.
  • Transform Ausgrid's network technology strategy and demand response products to unlock value for customers, stakeholders, and shareholders.
  • Foster a culture of innovation that embodies Ausgrid's values and engages with industry developments to adapt our direction.

Emerging Technology and Process Improvement

  • Develop and manage effective network and demand management innovations, leveraging existing knowledge and best practice.
  • Maximise commercial performance by leading the development of a demand management plan to defer capital expenditure and increase cost recovery.
  • Lead the investigation and development of demand management alternatives to increase network utilisation.

Governance of Innovation Initiatives

  • Manage a governance approach to develop, assess, deploy, and monitor initiatives across various groups, including external stakeholder committees.
  • Consult with internal and external stakeholders to develop network innovation and demand management solutions that improve network performance and customer outcomes.
  • Review initiative proposals and business cases for alignment with organisational objectives, ensuring accurate capture of benefits and costs.

Stakeholder Management

  • Represent the business at industry peak bodies to collaborate on policies and industry approaches to leverage technology and industry innovation.
  • Work cooperatively with key stakeholders to improve the effectiveness of network technology and demand management change.

Spark our interest!
Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values.

If you are a seasoned technology leader with a track record of success, possess the below detailed qualifications and experience, and are ready to drive innovation solutions and excellence in the Network Strategy & Future Grid domain, we encourage you to apply. Join us in shaping the future of energy infrastructure and contributing to our commitment to sustainability and customer-focused service delivery.

To be successful, you will be qualified/experienced in the following:

  • Tertiary qualification in Engineering, Business, or another closely-related discipline
  • Demonstrated management experience in technology and innovation strategies, with a focus on customer outcomes
  • Understanding of asset management principles, particularly in the electricity industry, including commercial considerations and risk management
  • Proficiency in business case development, including creativity in conceptualisation, needs analysis, and program development
  • Knowledge of safety management principles related to electricity distribution network assets
  • Familiarity with relevant legislation, regulations, and standards, nationally and internationally
  • Ability to take a strategic view of network innovation, customer behavior, and research priorities to develop and execute business objectives
  • Proven leadership experience in managing diverse, high-performing teams with a culture of accountability and outcomes
  • Skilled in facilitating consultation with internal and external stakeholders, reaching consensus for approval and implementation
  • Excellent verbal and written communication skills, with strong interpersonal abilities
  • Proficient in Microsoft Office and related systems
  • Strong organisation, prioritisation, decision-making, and time management skills, especially in dealing with rapidly changing priorities
  • Attention to detail and personal initiative to drive significant change agendas
  • Ability to exercise discretion and confidentiality with sensitive matters


  • Demonstrated experience in strategy or innovation development with significant weighting of experience in the electricity distribution industry
  • Post Graduate Degree in Business or another commercial related discipline
  • Knowledge of customer and electricity network technologies
  • Experience with key regulatory stakeholders such as AER, IPART, AEMO, Federal and NSW Government Departments
  • Experience working with industry experts via national and international industry working groups or other collaborations such as CIGRE, ISSC, ENA committees, working groups and other industry forums

Grow with Ausgrid
To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance.

It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.

Ausgrid perks
Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms.

Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.

Belonging at Ausgrid

At Ausgrid, we are powered by diversity. Our customers come from all walks of life, and so do we! We are committed to creating a diverse, respectful, and inclusive workforce, and encourage applications from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disability, people from culturally diverse backgrounds, and members of the LGBTQIA+ community.

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent team - [email protected].

Join us in shaping a diverse and inclusive workforce where everyone can thrive.