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Consumers

More Australians are embracing the benefits of solar energy and battery storage than ever before. With such a large range of products, installers and retailers out there, being an informed consumer has never been more important. This section will help you find out about buying, installing and maintaining solar and battery storage for your home or business.

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Buying solar

Read our guides and information on what you should know about buying solar and use our tools to find a solar retailer or installer in your area.

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Buying battery storage

Battery storage is an exciting new technology. Find out what to consider before buying a battery storage system for your home or business.

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FAQs

Read some of the most frequently asked questions from householders and businesses about buying solar and battery storage.

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Power Bill

Electricity Prices

Domestic power bills have risen substantially across Australia over the last decade, but there is relief in sight with prices expected to fall by an average of 6.2 per cent over the 2018-19 and 2019-20 financial years. Find out more about what makes up your bill and what we can do to bring prices down.

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Maintenance

Maintenance and warranties

Once you’ve got a solar or battery storage system, it’s important to keep in maintained. Find out about maintaining your system and what to do if something goes wrong.

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Natural Disasters

Natural disasters and emergencies

Some areas of Australia are prone to natural disasters like fires, floods and cyclones. It’s important to know what to do with your solar or battery storage system when faced with a disaster or emergency situation.

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Consumer enquiries

If you can’t find the information you are after in our consumer section, find out who you can contact for more information. Or if you have a complaint against a Clean Energy Council Accredited Installer or Approved Solar Retailer, find out the steps you can take.

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