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Resources for businesses impacted by COVID-19

The COVID-19 pandemic is having a significant impact on all aspects of Australian society. This includes small and medium solar businesses and their employees, who are inevitably being affected by the massive disruption to everyday life.

Several government agencies and business organisations have released guidance to help businesses get through this difficult time. Please see below for a list of resources currently available for small and medium businesses.

On this page


Federal Government

The Federal Government has a summary of the current COVID-19 situation around Australia.

Australian Taxation Office (ATO)

The ATO has a range of measures in place to provide relief to businesses experiencing financial difficulty as a result of COVID-19. It also offers a list of FAQs covering some of the common tax questions arising from of COVID-19 and more information on the Federal Government’s business assistance package.

Small Business Relief Package from Australian banks

Under this package from Australia's banks, small businesses affected by COVID-19 will be able to defer loan repayments for six months. Contact your bank for further information or to apply for this program.

Department of Health

The federal Department of Health has produced an information sheet on COVID-19 for employers.

Safe Work Australia

Safe Work Australia has provided advice as to how employers can manage the workplace health and safety risks related to COVID-19. They have also put together some practical advice on cleaning to prevent the spread of COVID-19.

Fair Work Ombudsman

The Fair Work Ombudsman has provided information on the entitlements and obligations that businesses are responsible for under Australian workplace laws in light of COVID-19.

Australian Energy Regulator

The Australian Energy Regulator has set out ten principles that it expects energy businesses to adhere to ensure the continued safe and reliable supply of energy to homes and businesses during the COVID-19 crisis. These include rules around disconnecting customers, waiving disconnection fees and offering payment plans to businesses under financial hardship.

Office of the Australian Information Commissioner

The Office of the Australian Information Commissioner has provided advice for businesses on their privacy obligations to staff in relation to COVID-19.


Comcare has offered advice on the responsibilities of business owners under the Work Health and Safety Act 2011.

Australian Interstate Quarantine

Australian Interstate Quarantine keeps an up to date list of state and territory border closures due to COVID-19.


ACT Government

The ACT Government has a website dedicated to information about COVID-19 for those living, working or travelling in the ACT.

Information on COVID-19 restrictions and an updated Exemption Form for the Construction Industry can be found here.


From Monday 12:01 am on 19 July 2021, work at construction sites in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour, is not to be carried out unless the work is urgently required. For more information visit the NSW Government's website.

NSW Government

The NSW Government page with the current COVID-19 rules in Greater Sydney, Central West NSW and the rest of regional and rural NSW.

Resources and guidance on how to complete a COVID-19 Safety Plan for construction, trade or home maintenance businesses can be found here.

For information about COVID-19 Business Grants, JobSaver and COVID-19 Micro Business Grants can be found here.

Small Business Commissioner

The Small Business Commissioner has provided advice to small businesses in New South Wales as to how they can respond to the challenges associated with COVID-19.

SafeWork NSW

SafeWork NSW has provided advice and a series of recommendations for NSW businesses on managing the risk of COVID-19 within their workplaces.


NT Government

The Northern Territory Government has released a package of measures to help businesses get through the COVID-19 outbreak. While solar PV installations are exempt from the $30 million Home Improvement Scheme, inverter upgrades and battery installations are eligible.

On 5 April, the Northern Territory Government announced the Household and Business Battery Scheme. The scheme offers a $6000 grant to households and businesses for the purchase and installation of a solar PV system with an eligible battery and inverter, or for those who already have solar, for batteries and inverters. In addition, a new standard feed-in-tariff of 8.3 cents per kWh will be offered and apply to all new businesses and households with behind-the-meter solar installations up to 30 kW.


NTWorkSafe provides advice for Northern Territory businesses on their workplace health and safety obligations in regards to COVID-19.


Queensland Government

The Queensland Government has a page full of essential information relating to COVID-19 in Queensland.

For more information about Queensland's Roadmap to easing restrictions visit this page.

WorkCover QLD

WorkCover QLD has advice for Queensland businesses on workplace risk management for COVID-19.


From 6:00 pm Tuesday 20 July, Level 5 restrictions apply to South Australia. For information about essential workers under these restrictions visit this page.

South Australian Government

The South Australian Government has a webpage dedicated to COVID-19 information for South Australians.

Business SA

Business SA has information for South Australian businesses on the support available to them to cope with the COVID-19 pandemic.

SafeWork SA

SafeWork SA has provided information for South Australian businesses’ work health and safety responsibilities for COVID-19.


Business Tasmania

Business Tasmania has put together advice for Tasmanian businesses on the COVID-19 outbreak, including information about the stimulus package for small businesses.

WorkSafe Tasmania

WorkSafe Tasmania has information about the responsibilities of Tasmanian businesses in ensuring the health and safety of workers in relation to COVID-19.


As announced by the Victorian Government, Victoria’s lockdown has been extended. These restrictions will remain effective until 11:59 pm on Tuesday 27 July 2021, unless otherwise advised.

Solar installations as part of construction projects may continue (ie at unoccupied properties).

Solar installations at occupied properties can occur if:

  • they can be undertaken completely outdoors with the relevant COVIDSafe plans and precautions in place. No internal access to premises is permitted.
  • entry to any roof cavity is possible from outside of the building to minimise risks to residents.
  • Battery installations can occur in garages only where the garage is standalone and no internal access to the primary residence is required.

Door-to-door sales are prohibited during this lockdown period and all office staff must work from home.

Victorian Government

Information for business and industry, sector guidance for Construction sector under COVIDSafe settings.

Advice on creating a COVIDSafe workplace including a COVIDSafe Plan, which is required for all businesses operating in Victoria.

Information about business check-in requirements using the Service Victoria QR Code app can be found here.

Clean Energy Council

To assist solar businesses meet their legal obligations and operate in a COVIDSafe manner, the Clean Energy Council has updated its Managing the Risk of COVID-19 document and Victorian Rooftop Solar Industry COVID-19 Checklist.

You can log in to download these documents or visit Solar Victoria's website for more information.

Business Victoria

Business Victoria has information about business support packages available from the Victorian Government.

Business Victoria also provides extensive advice for Victorian businesses on developing business continuity and recovery plans and more information about dealing with COVID-19.

Energy Safe Victoria

Energy Safe Victoria has put together some frequently asked questions for gas and electrical stakeholders working in metropolitan Melbourne.

Retrenched Apprentices and Trainees Program

The Victorian Government has launched the Retrenched Apprentices and Trainees Program to assist apprentices and trainees who have lost employment during the COVID-19 pandemic to complete their training.

Employers with job vacancies can register for the program to be matched with suitable candidates to interview.

Solar Victoria

Solar Victoria has information regarding the Solar Homes Program.

Victorian Building Authority

The VBA is keeping a page with updated restrictions, including the revisions of the Coronavirus (COVID-19) Guidelines for the Building and Construction Industry.

Victorian Chamber of Commerce and Industry (VCCI)

The VCCI has produced a comprehensive COVID-19 employers guide that covers many of the issues facing Victorian businesses.

The VCCI is also offering free memberships so that Victorian businesses can access the VCCI's full range of services.

Worksafe Victoria

Worksafe Victoria has specific advice for Victorian businesses on their obligations in regards to COVID-19 and has also produced a comprehensive guide for businesses on preparing for a pandemic.

Worksafe Victoria has also put together a comprehensive guide about face-covering requirements for workplaces, which came into effect for businesses operating within metropolitan Melbourne and Mitchell Shire on 23 July, and the rest of Victoria at 11.59 pm August.

Department of Health and Human Services

The Victorian Department of Health and Human Services (DHHS) has put together a page of advice for businesses including practical cleaning and disinfecting advice for construction sites, and guidance on personal protective equipment.

Details of the business and industry stage 4 restrictions, which come into effect for metropolitan Melbourne at 11.59 pm Wednesday 5 August, can be found here.


WA Governement

Information and advice on the COVID-19 coronavirus for the community and businesses in Western Australia.

Small Business Development Corporation

The Small Business Development Corporation has information for Western Australian small businesses on:

Department of Mines, Industry Regulation and Safety (DMIRS)

DMIRS has guidance for Western Australian businesses on preparing for the possibility of a viral outbreak in the workplace.


Clean Energy Council

A list of things that solar installers and designers can do to ensure that they and their customers remain safe from COVID-19.


Employsure has been recording one hour live Facebook sessions since the COVID-19 pandemic began. These videos offer employers practical business advice on how to best manage staff during this time. They also have a dedicated resource hub for the JobKeeper scheme.

World Health Organisation (WHO)

WHO has prepared advice on how to best get your workplace ready to help stop the spread of COVID-19.

BDO Australia

BDO Australia has produced a number of articles and webinars with advice on how businesses can best respond to COVID-19.

CPA Australia

CPA Australia has produced a comprehensive list of resources to help businesses overcome the challenges presented by COVID-19.

Harvard Business Review

The Harvard Business Review has written an article outlining how best to lead your business through the COVID-19 crisis.

McKinsey & Company

McKinsey & Company has written a comprehensive article covering the implications for business of COVID-19.


SunWiz has produced a video with advice on how solar businesses can reduce their outgoings and leverage government stimulus and commercial solar finance.


The outbreak of COVID-19 is a stressful time for both business owners and their employees. The following organisations have produced information on how best to look after your mental health and cope with stress related to COVID-19: