More Australians are embracing the benefits of solar energy, battery storage and new energy tech to help them reduce their energy bills and emissions. The Clean Energy Council supports consumers to adopt clean energy through public advocacy, policy development and administration of consumer protection programs.
Find out more about how you can get solar, batteries and new energy tech for your home, how to resolve complaints about rooftop solar and storage and the Clean Energy Council's work to help accelerate uptake of home solar and storage solutions.
The Clean Energy Council administers the New Energy Tech Consumer Code (NETCC) program which aims to protect consumers when purchasing new energy technologies including solar, batteries, EV chargers and more. Access consumer guides to help you understand your options and rights when purchasing new energy tech and find a New Energy Tech Approved Seller committed to consumer protection standards.
If you have a complaint about a renewable energy service or product you have received find out who to talk to. Please note that the Clean Energy Council, as a not-for-profit organisation that is not a governing or legal body, can only assist with complaints against installers and retailers who participate in our programs. We have compiled a list of bodies who may be able to assist in other circumstances.
The Clean Energy Council administers three industry programs which aim to raise standards within the rooftop solar and storage industry. Find out more about them below or learn more about our advocacy work to support greater adoption of solar, batteries and more in Australian homes.
