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Compliance activity

Here you can find the latest information on the compliance activity in the Accredited Installer program, including information on compliance investigation outcomes, suspensions and cancellations.

The following reports are a summary of compliance activity for each month.

Compliance Report - August 2022

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Compliance Report - July 2022

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Compliance Report - June 2022

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Compliance Report - May 2022

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Compliance Report - April 2022

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Compliance Report - March 2022

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Monthly installer compliance cases opened and closed since September 2021

Installer Compliance Cases Opened and Closed from 1 September 2021 to 31 August 2022

Installer compliance cases opened based on source (received between 1 September 2021 and 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.

Installer compliance case outcomes (between 1 September 2021 and 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.

Installers suspended and cancelled since 1 September 2021

A person’s accreditation will be suspended if they have:

  • failed to rectify or to prove their competency within the required time frame set by the CEC, or
  • breached a part of the relevant Clean Energy Council Accreditation Terms and Conditions that results in direct suspension.

An accredited person’s accreditation may be cancelled if:

  • they have been suspended and cannot fulfil the requirements for reinstatement within the given time frame
  • they have committed a very serious breach of the accreditation terms and conditions which results in immediate cancellation.

Number of installers suspended and cancelled between 1 September 2021 to 31 August 2022

Installer compliance case outcomes based on source

The CEC can take compliance action based on information received from multiple sources including other industry regulators and consumer complaints.

Installer compliance case outcomes received from the Clean Energy Regulator (between 1 September 2021 to 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.

Installer compliance case outcomes received from Solar Victoria (between 1 September 2021 to 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.

Installer compliance case outcomes received via the web form (between 1 September 2021 to 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.

Installer compliance case outcomes received via other sources (between 1 September 2021 to 31 August 2022)

Note: if you cannot see all data labels on a mobile device, please view on a desktop device or click 'Get the data'.