Read this page to find out more information on some of the commonly asked questions about the Clean Energy Council's Product Assurance Program.
Where can I find more information on the Product Assurance Program?
More information about the Product Assurance Program can be found in the Product Assurance Program 2018 Annual Report.
Where can I find more information on warranties and insurance for the Australian solar market?
ecogeneration has a free Warranties and Insurance E-Guide that provides a summary of the relevant legislation, rules, codes and guidelines in the Australian solar market.
Can I install a product that is not on the list?
For small-scale technology certificate (STC) creation, products must be on one of the Clean Energy Council’s Approved Product Lists at the time of installation. Please ensure you check regularly as products may be de-listed at any time.
Most network providers also have requirements around current product approval within their connection agreements.
Products may be removed from a list if the certificate on which the listing was based becomes invalid or the products were found not to conform to the certificate.
If a product is to be removed from a list, the Clean Energy Council advises the manufacturer of the impending delisting and tells them to notify their distributors in Australia. In some instances, installers may not receive this notification.
The Clean Energy Council sends out de-listing notifications to installers via the monthly Installer News email.
How can I be sure my PV module is compliant and approved?
The Clean Energy Council's listing of compliant PV modules shows the certificate holder, model number, power rating and certifier for each approved module. This must correspond directly with the module label.
The modules must be advertised and sold under the certificate name and model numbers which are used on the Clean Energy Council list. Brand names may only be used in association with the certificate holder name and must be owned by the certificate holder.
The module label must show the correct TUV Certifier Mark (logo) corresponding to the Clean Energy Council listing. Installers or inspectors may send a photo of the label to [email protected] to check against the Clean Energy Council’s file copy.
What product listing requirements do I need to follow when replacing a panel or inverter under warranty?
Products only need to be listed with the Clean Energy Council at the time of installation for claiming of STCs and for connection approval within many distribution networks.
Like-for-like replacement for a faulty panel/inverter is regarded as a repair under AS 3000. Therefore, the replacement panel/inverter only needs to conform to the standards that applied at the time of original installation. This applies to product listing as well.
A technical note with detailed requirements for alterations, additions, repairs and upgrades to existing systems is available in the login area.