Thousands of sub-standard rooftop solar and battery compliance issues are identified every year. The Clean Energy Council’s Robbie Nichols explains how their new myCEC service can help installers, retailers, trainers and inspectors keep on top of requirements as technology and requirements evolve.
PV solar and battery installers have to keep up with a lot. That may seem like a strange admission coming from someone who works for the Clean Energy Council, but as a third-generation electrician with over 30 years' experience in the electrical industry and solar installer for over 10 years, it’s the reality I experience too.
Back in 2007 when the Clean Energy Council began administering the accreditation program there were less than 400 accredited installers working in the industry who set up around 3,400 systems that year. Products and configurations were complex but were being designed and installed by a passionate, experienced, professional, and relatively small cohort. The standards at the time were reasonably clear and simple as were the regulations.
Fast forward to 2023 and there are now over 9,000 accredited installers installing over 300,000 systems a year. Systems are bigger and more complex integrating everything from solar, batteries, heat pump hot water systems to Electric Vehicles and much more.
Installers must now not only deal with state electrical bodies and inspectors (in some states) but also the CEC, the Clean Energy Regulator, state programs, the Distributed Energy Register (DER), New Energy Technology Consumer Code (NETCC) and network providers. Over the past five years we have seen numerous changes to the standards we are expected to comply with, a new National Construction Code and the creation and implementation of a new standard AS/NZS 5139, a new accreditation code of conduct, the move from the Approved Solar Retailer program to the New Energy Tech Consumer Code, a major update to vocational training units, and in SA new dynamic export limits regulations.
All of this is necessary: solar and battery systems provide an essential service, are high-value purchases subsidised by governments, are potentially dangerous and are developing rapidly. Nevertheless, it’s understandable that with so many rules and regulations compliance among installers is not perfect.
The Clean Energy Regulator conducts audits and inspections. While unsafe non-compliance issues are discovered in around 1.5% of cases, substandard non-compliance issues have been on the rise and occurred in 25% of cases in 2021.
While installers are trying to keep on top of regulatory developments alongside the never-ending list of administrative, marketing and accounting tasks involved in running their own business, they are not solely to blame. Shortcomings from other stakeholders in the industry can also trigger installer compliance errors: poor instruction from training providers, incorrect designs and quotes from retailers, poor communication from regulatory bodies or outdated interpretations from inspectors can all contribute to compliance issues.
So what is the solution?
The vast majority of the industry wants to do the job right and avoid any time-consuming non-compliance issues. Most issues arise from a lack of knowledge or a misunderstanding rather than negligence.
We believe opening up the information available to the whole industry and providing better education and support is the key to fixing that. That’s why we’ve launched our new myCEC subscription, which builds on the knowledge and services we’ve developed in the 15+ years we’ve been running the accreditation program, to give industry the tools they need to keep on top of standards and regulations.
Here are a few of the features:
We want to raise standards across the industry, not just on design and installation, so the myCEC subscription is available to anyone. Whether you're a salesperson looking to learn more about technical aspects of the job, an inspector who needs detailed interpretations of relevant standards, or you simply want industry updates and relevant offers, myCEC has tools that can help.