The Clean Energy Council works with industry, government and other organisations to raise standards in rooftop solar, storage and new energy tech. If you have a complaint about a service, product or business in this sector you should raise it with the appropriate body first, then report it to us below.
The information you share below will be used to help identify common complaints in the industry, especially those which may be causing persistent, widespread or serious harm. Data from these reports informs our compliance and education activities, industry engagement, advocacy and research. We will also share aggregate, anonymous data with relevant industry bodies and government departments to help identify and tackle common consumer complaints, including those against specific businesses.
Please note: while reporting an issue below helps us provide greater benefit to consumers, unfortunately we can’t use it to help you resolve your individual issue with a business. To help resolve your complaint see here.