The Clean Energy Council has written to Energy Minister Josh Frydenberg about some new initiatives that continue to improve safety and quality standards across the solar industry.

The developments are summarised in a briefing paper on the Clean Energy Council website.

Clean Energy Council Accreditation Manager Sandy Atkins said the organisation is constantly working to try and make sure that whenever someone buys a solar power system it works well and meets their expectations.

“Consumer confidence is obviously a huge issue across the entire solar industry. We are constantly looking at ways we can improve every link in the chain for people who want to go solar to slash both their power bill and their carbon footprint,” Mr Atkins said.

 “The solar industry is mostly made up of professionals who are passionate about doing the best possible job. No industry is perfect though, and in 2015-16 we took action against 107 installers and suspended the accreditation of 14 of those. However, this is a pretty good showing when there are more than 4100 installers accreditated with the Clean Energy Council.

“New safety standards and a new product standard for solar inverters were accompanied by new terms and conditions for the Clean Energy Council’s Approved Product List, ensuring that the solar products being installed in people’s homes are compliant with industry best practice.

“The new inverter standard is also a key step in developing a smarter and more reactive power grid that can be better managed using solar and storage technology. This builds on new terms and conditions for solar panels which were introduced by the Clean Energy Council earlier in the year, making sure that only the most up-to-date products are in use across the country today.”

Solar Retailer Code of Conduct great for consumers

Mr Atkins said the Clean Energy Council’s Solar Retailer Code of Conduct also continues to gather momentum.

“The code makes the process of buying solar simpler and safer for consumers by enabling them to choose from a list of solar retailers who have been through a rigorous screening process,” he said.

“Each Approved Solar Retailer in the program has signed on to provide a minimum five-year whole-of-system warranty, as well as high standards of customer service and information. Because of the rigorous nature of the assessment process, more applicants are rejected from the program than are approved.

“Some state governments such as Victoria have made it a requirement of government tender processes that successful companies must be Approved Solar Retailers under the code, as a way of providing additional safety and quality assurance.”

The full briefing paper on recent safety and quality initiatives is available on the Clean Energy Council website.